This chapter describes the role of the leader as coach and developer of people, know what employers want in an employee and know what employees want in a company. Many leaders view developing others as the most relevant and rewarding of all their tasks. Effective leaders recognize the importance of developing people and view developing others as an essential key to success.
Individuals who want to develop leadership effectiveness should identify superb leaders and learn from their example •Observe their behavior, and ask questions •Understand the values and goals of successful leaders and the rationale for their decisions and actions •Understand the principles underlying their skills and techniques and the resources they use to solve problems and make decisions
Many leaders have grown through the example, advice, and caring encouragement of direct-reports and peers.
•Reverse mentoring can be a powerful process for keeping leaders current in both the technical and human aspects of work
| Targeted Training Need | Types of Training Provided |
| Ensuring organizational performance | Executive development Management training and development Supervisory training and development Staff or employee training |
| Meeting strategic goals | Strategic planning Team building Employee orientation Quality improvement |
| Implementing new technology | Technical training Scientific and engineering training Technician training Craft and apprentice training Employee skill training Data processing and computer training Information systems training |