Chapter 11 – The Team Concept

Learning objectives in this chapter are the characteristics of a high-performance group and demonstrate and reinforce positive versus negative group member roles. dealing with problem behavior and letting the person know that his or her behavior is unacceptable and will not be tolerated if he or she does not respond to one’s efforts. Globalization of organizations and the changing nature of work have created the need for cross-cultural and virtual teams. Effective teams generate creative solutions to business problems.



There are four boxes that represent the four stages in the life of a group. There is an arrow on the right side of these boxes that shows the transition from stage one to stage four, which reads development over time.

Leave a comment