This chapter reflects basics needs which should be in a leader. It defines where leaders learn to lead and what people want in a leader This chapter reflects basics needs which should be in a leader, the satisfactions and frustrations of leadership and difference between leadership and management. leadership is social influence and initiating and guide other to bring change in the organisation along with them. now comes what do people want in leaders? people want integrity, job knowledge and person- building skills. Management author John Kotter says that too many organizations are over managed and under led. Although they involve different functions, the terms management and leadership are often used interchangeably.
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